Job Title: Customer Support Representative / Account Representative - Sr
Location: Columbus, OH
Pay Rate: $19.16/hour (W2)
Work Schedule Overview:
Remote Start: Begin your journey with remote training and onboarding for the first 4–5 weeks.
In-Office Transition: After training, this role will require working onsite 5 days per week to build team synergy and provide hands-on support.
Hybrid Option: Enjoy a flexible hybrid schedule (3 days in-office, 2 days remote) after 6 months of successful service.
Job Summary:
We are seeking highly motivated and service-driven Client Support Service Professionals to join our client. As a Customer Support Representative, you will be the first point of contact for clients, delivering accurate information and high-quality support related to financial services and account management.
Key Responsibilities:
Handle incoming phone calls and provide support for a range of client service inquiries.
Assist clients with Cash Management products, online and mobile account access, and general financial inquiries.
Deliver world-class service in a high-volume, fast-paced, and team-oriented environment.
Meet or exceed key performance metrics such as customer satisfaction, accuracy, and call resolution.
Adapt quickly to new procedures, tools, and workflows.
Collaborate closely with teammates and management to ensure client satisfaction.
Preferred Qualifications:
Previous customer service or call center experience, ideally in financial services.
Strong communication and problem-solving skills.
Comfortable navigating multiple systems and digital tools.
Proven ability to thrive in a team environment and handle a fast-paced workload.
Commitment to delivering an exceptional client experience.
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
We anticipate the application window for this opening will close on - 31 Jul 2025At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youll lead with purpose, breaking down barriers to...
...findings into insights that are accessible to non-technical audiences.Would love:Exposure to big data technologies such as Spark, Databricks, or Snowflake.Experience in MLOps and deploying models in production environments.Understanding of real estate analytics,...
...building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive... ...more here : LinkedIn- Our CommunityAbout the Job :The Chief Marketing Officer (CMO) will be responsible for leading and implementing...
We are currently scheduling interviews with an established practice located in Green Bay, WI seeking a full-time OB/GYN Physician. About the opportunity Work 4 days/week with a call schedule of
...Job Description Note- System Sattey Experience must to have and make sure reflecting in his resume also. JDs Systems engineers for MLBT (Simulink Models), 3 and 4 input source selection Voters, Monitors, Sensors (Aircratt Inputs sent to various functions)....