Customer Support Specialist Job at CRG, Charlotte, NC

Ym9NMGV4K1hRTXpqNWFqSm5LK2NMSHBxQ1E9PQ==
  • CRG
  • Charlotte, NC

Job Description

Customer Support Specialist

Our client, a consultancy leader within their industry, is on the search for multiple Customer Support professionals to join their team! This role will work to assist both external customers, and internal teammates through a variety of requests. This position requires strong communication AND strong attention to detail and logistics. If you enjoy fast-paced work and a positive working environment, and have experience in Administration or corporate Customer Service, consider applying!

Opportunity Type: Contract to Permanent!

Location: Charlotte, NC (near uptown).

Schedule: Monday-Friday 8am-5pm fully onsite (ONE weekend day required per month - but that day is remote!)

Pay/Compensation: $22-$24/hour depending upon experience.

Responsibilities:

  • Answer inbound calls from customers, assisting with a variety of tasks such as order support/inquiries, service explanation, and billing/financially related needs.
  • Assist internal colleagues with booking travel/logistics needs.
  • Communicate any important client needs/updates to appropriate parties.
  • Assist callers with a variety of tasks providing resolution to any and all needs.
  • Utilize multiple internal software to log notes, assist callers, and complete reporting.

Qualifications:

  • 2+ years experience within corporate customer service/call center.
  • Excellent communication skills, both verbally and in writing.
  • Experience within administration (Data entry, calendar management, travel arrangements, minute keeping, etc.).
  • HS Diploma required, additional continuing education preferred.

Category Code: JN002, JN003

Job Tags

Permanent employment, Contract work, Remote job, Weekend work, Monday to Friday,

Similar Jobs

Continuum Medical Staffing

Primary Care Physician - Outpatient Job at Continuum Medical Staffing

 ...Job Description Job Description Primary Care Physician needed to support healthcare system in Charlotte, NC. '...All of our community medicine physician leaders maintain a patient panel to remain connected to the day-to-day challenges and joys of practicing medicine... 

Project C.U.R.E.

National Director of Hospital Procurement Job at Project C.U.R.E.

 ...quality used medical items from hundreds of hospitals throughout the United States and medical manufacturers, such as Stryker, Medline, Medtronic, Kimberly-Clark, Steris, and Hill-Rom. Project C.U.R.E. operates on less than 3% administrative overhead and has earned numerous... 

MetLife

MIM - Analyst - Debt Production (San Francisco) Job at MetLife

 ...Based in Whippany, New Jersey, MetLife Investment Management (MIM) is one of the largest institutional...  ...to handle multiple assignments, strong work ethic and time management skills. ~...  ...insurance products including auto and home, pet, critical illness, hospital indemnity... 

Beaver Creek Resort

No CDL Shuttle and Bus Driver - Winter Seasonal - Beaver Creek Resort - Starts at 16.50 per hour. CDL Training On-Site Job Job at Beaver Creek Resort

No CDL Shuttle and Bus Driver - Winter Seasonal - Beaver Creek Resort - Starts at 16.50 per hour. CDL Training On-Site JobVillage Transportation is seeking dynamic individuals with superior...  ...able to work flexible extra hours on weekends and holidaysMust have a clean... 

VCA Animal Hospitals

Associate Veterinarian Job at VCA Animal Hospitals

 ...us as an Associate Veterinarian at VCA College Hill Animal Hospital and youll quickly...  ...it a magnet for outdoor enthusiasts Students and new graduates are encouraged to apply...  ...dedicated mentorship Schedule Full-time or Part-time Cases Patient mix Dogs/cats...