Job Description

Synthflow AI Sales Development Representative

Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources.

Our agents have already delivered measurable impact:

• Over 5 million hours of contact center operations saved
• 35% more calls answered compared to non-AI operators
• 45 million calls handled with a 99.9% uptime

Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.

About the Role:

We're looking for a driven, high-energy Sales Development Representative (SDR) to join our expanding Go-To-Market team. As a founding SDR at Synthflow AI, you'll play a crucial role in growing our customer base by identifying and qualifying new sales opportunities for our groundbreaking AI solution.

This role is ideal for someone ready to step into a foundational role, shaping our sales strategies and making a significant impact. You will thrive on building relationships with potential clients in a fast-paced, innovative environment, perfect for advancing your career in sales.

What You'll Do:

• Conduct outreach to potential customers through various channels including cold calling, email, and social media
• Qualify leads and schedule appointments for Account Executives
• Research accounts, identify key players, and generate interest in our products and services
• Maintain a high volume of activity including calls, emails, and social touches
• Achieve monthly quotas of qualified opportunities and scheduled meetings
• Collaborate with the marketing team to align on campaigns and messaging
• Accurately enter and update lead information in our CRM system
• Stay up-to-date with product offerings and industry trends

You May Be a Good Fit If You:

• Have 0-2 years of experience in sales, customer services or a related field
• Have excellent and concise communication skills, both verbal and written
• Are self-motivated with a drive to succeed and knack for building relationships

Why Join Us:

• Gain hands-on experience in business development at a fast-growing AI startup.
• Work in a dynamic and creative environment in the heart of Berlin, Kreuzberg with unlimited free barista coffee.
• Collaborate closely with cross-functional teams, including marketing, product, and sales.
• Opportunity to learn and make an impact in an exciting industry.
• Stay active with an Urban Sports membership.

Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.

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